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Ordering/Returns/Privacy

Ordering: Most orders are shipped out within 2-3 days of order placement, with many orders shipping out within 1-2 days. Most orders ship via USPS. The USPS real time shipping prices include an estimated shipping time, once it leaves our facility and is in their possession. Other carriers we use include FedEx and UPS. If you need quicker delivery, please contact us at 760-242-6622. We reserve the right to change or choose an alternate shipping carrier.

Return/Exchange Policy: All returns/exchanges must be pre-aproved by The Lineman’s Factory and merchandise must be returned in new and resalable condition within 7 calendar days of delivery. For returns, we will refund you the cost of the item, excluding shipping, handling, insurance charges, and restocking fee (20% of the purchase price). Return shipping, insurance and handling is the responsibility of the customer. The Lineman’s Factory is not responsible for return shipping losses.

NOTE: Special Order items and Glass items have a no return policy. Glass, hand crafted, or any other fragile items, we ask that you inspect your delivery carefully upon receipt and follow up within 7 business days with any questions or concerns. After 7 days, we would be unable to repair, replace or process any exchanges.

Our address for returns/ exchanges is: The Lineman’s Factory, 14705 Mandan Road, Apple Valley, CA 92307.

Privacy Policy: The Lineman’s Factory respects your privacy. We do not share or sell email lists or personal information to other companies other than to offer or promote our products or our licensed products, or to share your information to provide the product or service you have requested. 

Copyright: Linemansfactory.com is a commercial website used to sell the copyright material created by The Lineman’s Factory, as well as selected products by various vendors. All Contents Copyright 1999-2014 and protected by Copyright and Trademark laws. Our products or any part thereof, may not be used for resale without the express written consent from The Lineman’s Factory.